Privacy Policy – BattleCores

Last updated: 1 May 2025

BattleCores ("we", "us", or "our") operates the website battlecores.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

Subscribe to our newsletter (email address)
Submit a contact form (name, email address, message)
Register for a tournament (name, email address, team name, game preference)

Information Collected Automatically

When you visit battlecores.info, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type and version
Pages visited and time spent on each page
Referring URLs
Device type and operating system

This information is collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To send you our newsletter and gaming content updates (with your consent)
To respond to your enquiries and contact form submissions
To process tournament registrations and send confirmation emails
To analyse website traffic and improve user experience
To comply with applicable Australian laws and regulations

3. Legal Basis for Processing

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), we process your personal information on the following bases:

Consent – for newsletter subscriptions and optional communications
Contract performance – for tournament registrations
Legitimate interests – for website analytics and security
Legal obligation – where required by Australian law

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers – trusted third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements
Tournament venue partners – only the information necessary to facilitate your event registration (name and email)
Legal authorities – where required by law, court order, or government regulation in Australia

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months. Tournament registration data is retained for up to 24 months for record-keeping purposes.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for newsletter communications at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, including game publisher sites and esports platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

battlecores.info is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of battlecores.info after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 35 Harris St, Pyrmont, Sydney NSW 2009, Australia